Effictive Date: 2024-07-17

Introduction

Tribotics LTD ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tribotics.co.uk (the "Site"). Please read this policy carefully to understand our views and practices regarding your data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

1. Personal Identification Information: Name, email address, phone number, etc.

2. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3. Usage Data: Information about how you use our website, products, and services.

How We Collect Your Information

We use different methods to collect data from and about you including:

1. Direct Interactions: You may provide us with your identity and contact data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

2. Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.

How We Use Your Information

We will only use your data when the law allows us to. Most commonly, we will use your data in the following circumstances:

1. To follow up on your inquiries: We will use your contact details to respond to inquiries submitted through our website.

2. To provide support: We will use your information to provide customer support and address any issues that may arise in the future.

3. To improve our services: We may use feedback provided by you to improve our products and services.

Disclosure of Your Information

We may share your personal information with:

1. Service Providers: We may employ third-party companies and individuals to facilitate our website ("Service Providers"), to provide the website on our behalf, to perform website-related services, or to assist us in analysing how our website is used.

2. Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

We have implemented appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. However, the transmission of information via the Internet is not completely secure, and we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your data:

1. Access: You have the right to request a copy of the personal data we hold about you.

2. Correction: You have the right to request correction of any incomplete or inaccurate information we hold about you.

3. Erasure: You have the right to ask us to delete or remove personal data when there is no good reason for us to continue to process it.

4. Object: You have the right to object to the processing of your data where we are relying on a legitimate interest.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.